Privacy Policy
Christchurch Community House
Effective Date: 21 February 2025
At Christchurch Community House ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information in accordance with the New Zealand Privacy Act 2020.
1. Information We Collect
We may collect personal information from you when you:
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Visit our website
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Make an enquiry via our contact forms
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Register as a member or book a workspace or room
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Subscribe to our newsletter or updates
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Interact with us via email, phone, or social media
The types of personal information we collect may include:
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Your name
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Email address
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Phone number
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Organisation name
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Billing and payment details (for room bookings or services)
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Any other details you voluntarily provide
2. How We Use Your Information
We collect and use your personal information to:
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Respond to enquiries and provide services
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Manage memberships, room bookings, and workspace rentals
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Send updates, newsletters, and event invitations
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Improve our website and services
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Comply with legal obligations
We will not use your personal information for any other purpose without your consent unless required by law.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your details with:
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Trusted third-party service providers who assist with website hosting, IT support, or payment processing
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Government authorities if required by law
All third parties we work with are required to comply with privacy laws and protect your information.
4. Data Security & Retention
We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Your data is stored securely and only retained for as long as necessary to fulfil its intended purpose or comply with legal obligations.
5. Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
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Request access to your personal information
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Correct any inaccurate or outdated information
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Withdraw consent for marketing communications
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Complain if you believe your privacy rights have been breached
To exercise these rights, please contact us using the details below.
6. Cookies & Website Tracking
Our website may use cookies and analytics tools to improve user experience. You can adjust your browser settings to decline cookies, but this may affect website functionality.
7. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
Christchurch Community House
Email: manager@cch.org.nz
Phone: (03) 365 3139
Address: 213 Lichfield Street, Christchurch 8011
We may update this Privacy Policy from time to time. Please review this page periodically for any changes.